Make Your Customer Experience a Turnaround.
We also assist businesses in scaling back operations, cutting down expenses, and enhancing customer interactions with little effort through fully committed offshore teams that would serve as part of your in-house office.
Learn Our Special Value Proposal to Businesses Like Yours.
Demonstrated Cost Effectiveness
Our solutions help reduce operational costs without compromising service quality. By outsourcing to us, you can maximize your budget and focus on growth.
Dedicated Team Model
A small team: hire 10 employees to start with and increase the number of employees as your needs grow.
Integrated Offices
Teams are the extension of your in-house employees being in line with your systems, process, and culture.
24/7 Support
24/7 means that it is available everywhere and that the business does not fail.
Software Solution
Effortless connection to your tools such as CRMs, dialers, ticketing and industry-compatible solutions.
Professional Human Capital
seasoned employees who have been trained to provide high quality services on a regular basis.
Streamlined Operational Excellence
Fast Resolves to Your Company Problems.
Check out our fast service menu that is aimed to boost services and lower costs of doing business. Only document screening and data management give us the opportunity to offer you the assistance necessary to be at a competitive advantage.
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Pricing Structure
Dedicated Teams
Dedicated Teams- The proposal of dedicated teams would typically start with a group of at least ten specialists, which is a starting scale that is both cost-effective in its operational efficiency and economically competitive hourly per agent.
Billing
The billing structure is specially made as a flexible monthly payment scheme, with an open pricing that does not have hidden charges, hence making it easy to have an easy time with the financial planning of client organizations.
Savings
According to empirical evidence, clients usually achieve a cost savings of between forty and sixty percent when comparing the amount of money spent on such external teams with the amount of money spent on similar in-house work.
Scalability
These teams have a highly scalable architecture, which can be expanded quickly to meet any business demands and maintain continuity during times of business growth.
Explore Our Diverse Range of Services
Personalized support plans that are geared towards ensuring that your business operations and customer dissatisfaction.
Front Office Support
Back Office Solutions
Scalable Infrastructure
Top BPO and Customer Support Services Company across the Board.
AlturaConnect is a BPO company, but not only that. We create the long-term integrated offshore offices with our partners, which provide clients with economies of scale, flexibility, and scalability, without the loss of quality or culture.
